
RETURN POLICY
If you are not completely satisfied with your purchase
or gift for any reason, please review our return, refund
and exchange policies below.
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We monitor return activity for abuse and reserves
the right to limit returns or exchanges.
All returns are subject to validation and approval.
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THIS POLICY IS EFFECTIVE FOR ALL PURCHASES
MADE ON AND AFTER
FEBRUARY 1, 2021.
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Products must be returned in unopened condition
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Products must be returned in our physical shop
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Products can be returned within 3 days after purchasing
RETURN PROCEDURES
It can take up to 30 days to process returns and to issue an online store credit.
Please note that your financial institution may take longer to reflect the transaction.
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Your refund will be in the form of an online store credit that you can use at any time.
PAYMENT METHODS
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Credit and Debit Cards
We currently accept Visa and MasterCard, credit and debit cards, American Express.
When your credit or debit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed.
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For your security, we may require you to enter your 3- or 4-digit card identification number (CID/CVN/CVV/CVC) on certain orders for Visa, MasterCard, American Express cards.
See below for help with credit card identification numbers.
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Visa/MC Customers
Your Security Code/CID (Card Identification Number) is in the signature area on the back of the card (it is the last 3 digits AFTER the credit card account number)

American Express Customers
Your Security Code/CID (Card Identification Number) is a 4-digit number on the front of the card, ABOVE the embossed (raised) credit card account number. This number is referred to as the "Security Code." American Express customer CIDs are 4 digits.
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Front of American Express Card

PayPal
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PayPal is an alternate method for purchasing your order on www.luxhone
It enables any individual with an email address to securely send payments online. With a PayPal account, you can choose to pay with your credit card, debit card, bank account, or PayPal account balance for any purchase you make.